Conditions of Use
Buy Online, E-commerce Web Sites
Terms and Conditions of Sale:
These are the Terms and Conditions upon which Hydraulic Power Solutions Ltd (The Seller) Will Trade with the Buyer. These terms and conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights by law and these Terms and Conditions do not affect these.
This does not affect your statutory rights as a consumer.
Hydraulic Power Solutions Ltd Contact Details:
We are Hydraulic Power Solutions Ltd, a company registered in England under number 6770818. Our Office is Located at: Hydraulic Power Solutions Ltd, 19 Moulton Park Office Village, Scirocco Close Northampton, NN3 6AP. Our Contact Telephone Number is 0203 286 7476. Fax 0845 280 2967
If you have any complaints about our service or any goods or services you purchase from us please contact info@ukgenerators.co.uk or write to the address above.
Unless specifically agreed in Writing these Conditions are incorporated into all Contracts for the supply of Goods and any other conditions or terms (except statutory conditions or terms) are hereby excluded to the fullest extent permitted by law. No rights whatsoever in respect of these Conditions shall attach to any third party within the meaning of the Contracts (Rights of Third Parties) Act 1999 or of any statutory modification of that Act.
The Company makes every reasonable effort to ensure that the information contained in any advertising material (including on its website) for which it is responsible is correct as at the time of going to press. Such material is intended, however, only as a guide, and does not necessarily represent the goods on offer. In particular, neither the Company nor its suppliers nor its agents can be held legally liable under the Trade Descriptions Act 1968 or under any other legislation for any inaccuracies of definition, colour, description, illustration (whether photographic or otherwise) or pricing and the Company's policy of continuous improvement determines its right to change specifications and/or prices without notice.
Whilst the Company will deliver the Goods ordered by the Customer as soon as reasonably practicable, any date for delivery quoted by the Company is for the guidance of the Customer only and does not form part of these Conditions. Neither date nor time for delivery shall be of the essence of the Contract. The Company shall not be liable to the Customer in respect of any damage or consequential loss of any nature (whether for loss of profit or otherwise), costs, expenses or other consequential detriment suffered by the Customer in respect of any delay in delivery.
Delivery:
We will acknowledge all questions or queries within a maximum period of 48 hours Mon - Fri.
We aim to deliver goods to you within the time indicated, but we cannot give an exact delivery date. We also may deliver the goods in several consignments and will if asked to do so by you. We may make a charge for any extra delivery costs for this service. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract. We will refund any money paid by you.
Delivery charges shown are for UK mainland only. There will be a surcharge for all non mainland orders and orders shipped to the very northern most Scotland. Please contact us for rates before ordering.
In the unlikely event of experiencing any issues please use the enquiry form: Email Us
Damaged or defective goods:
We will supply goods that are free from defects in materials and workmanship for a period of 12 months (or longer if required by law) from the date of delivery.
You should inspect the goods when you received them for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return to us or the manufacturer at your cost. If the goods are found to be damaged prior to delivery to you, or defective, we will at our option repair, replace or make good the goods or refund the price paid by you.
Business Customers:
If you are a business or if the goods are used wholly or in part for business purposes we shall not be liable to you for any business loss including loss of profits (whether direct or indirect) business data, revenue, goodwill, or incidental, or consequential loss that you may suffer as a result of the purchase of goods from us. Any other liability shall be limited to the price paid for the goods. We do not exclude our liability for fraud or for death or personal injury. For our performance time is not of the essence. Returns are subject to a 15% handling fee.
Other information you need to be aware of:
A copy of these Terms and Conditions and your order may not be kept by us and so we advise you to print a copy of them for your information in the future.
If you are a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund. You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey. The Money will be returned within 30 days of such cancellation.
This is important. Please read carefully.
You have the right to cancel this contract for no reason at all and without penalty. However, we will only accept unwanted products for refund within 7 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition Shipping Will Not Be Refunded and where shipping is free on an original delivery, a charge will be made, because shipping is included in the original price.
If you wish to cancel this contract, please write and return all goods to Hydraulic Power Solutions Ltd (see contact details above). To cancel this contract you must give us notice and return the goods within 7 working days starting on the day after the day you receive the goods from us. Alternatively you can fax us on 0845 280 2967 or Email Us
We will on occasion send you a promotional email if you don't wish to receive an further offers please just follow the unsubscribe instructions on the email.
Terms and Conditions
Industrial Product Web Sites, products sold by telephone contact. (These terms do not apply to products sold online)
We are Hydraulic Power Solutions Ltd, a company registered in England under number 6770818. Our Office is Located at: Hydraulic Power Solutions Ltd, 4 Gunnell Close, Kettering, Northants, NN15 7DJ. Our Contact Telephone Number is 0203 286 7476. Fax 0845 280 2967
Terms &
Conditions
General
1. In these terms, ‘Hydraulic Power Solutions,’ ‘we’
and ‘us’ shall mean the company Hydraulic Power Solutions Limited, ‘you’
shall mean any business or individual who purchases from Hydraulic Power
Solutions and ‘goods’ shall refer to any item, items or services
purchased from Hydraulic Power Solutions.
2. These terms and conditions and any contract between
us shall be governed in accordance with English law.
3. Hydraulic Power Solutions Limited is registered in
England & Wales, Company No.6770818 19 Moulton Park Office Village,
Scirocco Close, Northampton, NN3 6AP (Please do not use this address for
correspondence)
Ordering
4. Hydraulic Power Solutions makes every effort to
provide full and accurate information on its websites of all goods
offered for sale. The information is the same as that given in the
manufacturer’s brochure. We do not send out brochures, but if you
require further advice, a member of our sales team will endeavour to
satisfy all your queries.
5. A Hydraulic Power Solutions representative will
guide you in your choice of product to ensure that it will suit the
purpose for which it is required and inform you of delivery details.
6. Orders may be placed over the telephone, by email,
fax or post.
7. On receipt of payment, Hydraulic Power Solutions
will send you an invoice by e-mail or post to the address you provide.
Whether or not you receive the e-mail or post, this invoice confirms our
acceptance of your order and constitutes a binding contract between us.
Prices & Payment
8. The price payable for the goods is the price
displayed on the website. Any delivery charge is clearly displayed where
applicable.
9. Prices are subject to change and Hydraulic Power Solutions
updates its websites on a daily basis, however we cannot accept orders
based on earlier pricing that may have been cached on the web. In the
event that a supplier fails to inform us of a price rise, we may need to
pass this increase on to you, but will not accept your order unless you
are aware of the price increase and are willing to pay it.
10. Payment for the goods by either debit or credit card,
electronic transfer or cheque is required prior to despatch of the
goods.
11. In the case of goods made to order, Hydraulic Power
Solutions requires a minimum 25% deposit with order and the balance
prior to delivery.
Deliveries
12. Goods are despatched direct from the manufacturer,
importer or wholesaler. Hydraulic Power Solutions will advise you of the
anticipated delivery date at the time of purchase.
13. Normal carrier deliveries take between 2 and 4 days
excluding weekends. Certain goods such as generators may be delivered
the next day if the order is placed early in the day and you will be
advised of the cut-off time. Delivery of goods such as trailers or large
generators may have to be planned according to availability and to the
destination. You will be informed of the expected delivery date.
14. Carriers plan their activities at the last moment
in order to achieve the quickest turn-around for the greatest number of
items. It is therefore not possible to book a delivery time, although
Hydraulic Power Solutions will make every effort to arrange a date
convenient for you.
15. The cost of delivery is included for most goods that may be
easily transported by regular courier. In the case of larger goods
requiring special transport or individual delivery, there will be a
charge that may be a flat rate displayed on the relevant web page or
that may need to be negotiated and you will be informed of this charge
before placing the order.
16. All goods should be carefully checked before you accept and
sign for them
17. If you want to export goods, we will arrange for their
delivery to your shipping agent at any port within mainland United
Kingdom.
Warranty
18. Goods are covered by the manufacturer’s warranty.
19. Should a problem arise with the goods, you should contact
Hydraulic Power Solutions in the first instance on 0203 286 7476.
20. Always read and follow any relevant manuals and safety
instructions.
Cancellation
21. You have the unconditional right under Distance
Selling Regulations to cancel an order within 7 days, starting from the
day after the goods are delivered. The only exception to this right is
when goods are made to order.
22. To cancel an order you should telephone Hydraulic Power
Solutions on 0203 286 7476 in the first instance in order to minimise
any costs such as delivery, return and re-stocking. Cancellation of the
order must be confirmed in writing.
23. Goods such as trailers that are built to your specification
are non-returnable.
24. Goods that are engine- or motor-driven cannot be re-sold
once they have been started and are therefore returned as used goods. If
you are unsure about the product, you should contact Hydraulic Power
Solutions before filling it with fuel and using it.
25. If the goods are not faulty and you are returning in the
cooling off period you will be responsible for the return carriage
costs. We also reserve the right to charge you a cancellation fee which
is sufficient to cover any losses that we incur as a result.
26. You are responsible for the care of the goods
whilst in your possession and for returning them in good condition in
the original packaging including all documents and manuals.
27. Hydraulic Power Solutions will reimburse you in full for
the goods if they are returned as new. If the goods are found to be
used, misused or damaged on return, we reserve the right to charge you a
cancellation fee which is sufficient to cover any losses incurred and
handling charges.
Liability
28. Hydraulic Power Solutions shall not be liable to you where
performance of any of our obligations to you is prevented, frustrated or
impeded by reason of acts of God, war and other hostilities, civil
commotion, accident, strikes, lock outs, trade disputes, acts or
restraints of Government, imposition or restrictions of imports or
exports or any other cause not within our reasonable control.
29. To the extent permitted by law, Hydraulic Power Solutions
accepts no liability for any loss, damage or injury arising as a
consequence of the advice provided.
